POSITION SUMMARY

The Receiving and Parts Distribution Lead (RPD Lead) directs daily activities in the Receiving and Parts Distribution areas of the warehouse. The RPD Lead works closely with Warehouse Clerks to ensure goals are met and standards are adhered to. The RPD Lead is responsible for assisting the Warehouse Supervisor and Manager with training, scheduling, and communicating job expectations for their respective area of the warehouse.

ESSENTIAL DUTIES & RESPONSIBILITIES

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s) 

• Assists Warehouse Manager and Supervisor with daily warehouse operations including but not limited to Receiving, PDD, Put-away, Deliveries for the warehouse floor and employee delegation.
• Interacts with the areas of Logistics, Purchasing, Production, Repair, Sales guaranteeing the execution of the daily tasks the operation requires.
• Contributes to employee Sound Checks.
• Communicates effectively with warehouse personnel; explains tasks patiently and answers questions when necessary.
• Documents and elevates employee issues and concerns.
• Leads, fosters, and contributes to 5S and continuous improvement initiatives in the warehouse.
• Resolves process issues and amends processes where necessary.
• Assists in warehouse processes to ensure goals are met.
• Carries out and ensures the correct and timely data transactions entries of goods inbound and outbound the WH system (Syspro) and retains evidence of records (PDF and/or Photographic).
• Updates KPI reports and monitors the performance of the assigned teams and processes, identify opportunities for improvement.
• Conducts huddles at start-of-shift and during the shift. Creates End of the Shift Report.
• Ensures warehouse clean up schedules are followed daily.
• Collaborates with other warehouse leads to ensure overall goals of the warehouse are being met.
• Coordinates job rotation and cross training within Receiving & PDD, as well as other areas of the warehouse.
• Assists with time keeping, timesheet submission, and ensures proper break scheduling.
• Monitors the performance of staff and raises and documents any issues or further training requirements.
• Warehouse Leads also track the performance of the warehouse overall to ensure that it’s running smoothly.
• Makes recommendations regarding proper storage, inventory and warehousing procedures and improvements in warehouse efficiency.
• Monitors and contributes to warehouse metrics and KPI’s.
• Performs inventory cycle counts for the assigned areas.
• Trains new employees in the methods and responsibilities of the respective department.
• Assists in ensuring the company policies and procedures are being adhered to.
• Maintains the Standard Operating Procedures (SOP) regarding warehouse functions.
• Assists in all other duties assigned.

COMPETENCIES:

• Customer Focus - Knows who internal customers are. Identifies opportunities that benefit the customer (internal and external). Establishes and maintains effective relationships. Delivers products that meet customer expectations.
• Results Oriented - Works as a productive and cooperative member of a cohesive group. Persists in accomplishing objectives despite obstacles and setbacks. Pushes self and helps others achieve results. Solution vs. problem oriented. Demonstrates ability to adjust when obstacles arise.
• Communicates Effectively - Communicates proactively and with purpose and professionally, in a concise and straightforward manner. Attentively listens to others. Communicates to those involved, especially if agreements cannot be kept.
• Accountability - Takes personal responsibility for decisions, behaviors, actions and failures, and commits to necessary corrective action. Able to admit limitations of knowledge, yet demonstrate a willingness to do what is needed to improve. Proactively seeks feedback without being defensive. Does what is right because it is the right thing to do. Leaves personal circumstances outside of work in order to remain engaged in the task at hand. Maintains a positive attitude despite adversity.
• Reliability - Demonstrates reliable and predictable attendance and punctuality.
• Team Oriented - Ability to get along with others and to work well in a team environment.
• Collaborates - Building relationships and working cohesively with other to meet common goals and objectives.
• Instills Trust - Gains confidence and trust of others through honesty, integrity, and authenticity.
• Team Oriented - Ability to get along with others and to work well in a team environment.
• Mathematic Skills - Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.
• Department Technical Aptitude - Knowledge of areas processes, procedures, and machinery.
• Technical Aptitude - Skill of achieving accurate counts in various product units
• Technical Aptitude - Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Technical Aptitude - Skill of achieving accurate counts in various product units.
• Technical Aptitude - Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

POSITION QUALIFICATIONS

Education & Experience:  High School Graduate or General Education Degree (GED): Required.

Minimum of 1 – 3 years related experience and/or training required.

Certifications & Licenses: Ability to qualify to drive a company vehicle. Must have a valid driver’s license. Must have a clean driving record for company insurance coverage.  Must be forklift certified. Must be a Taylor Guitars Certified Training or have ability to become certified in next round of training sessions.

Other Requirements: Ability to climb a ladder while holding up to a 35-pound box and reaching from ladder to shelf and pulling a 35-pound box possibly over one’s head.